Mino77 Terms and Conditions – Malaysia Casino Platform Guidelines

Mino77 is an online casino platform operated under a valid international license, offering a wide range of online entertainment services including casino games, Live Casino, sports betting, and other games to eligible users.

By registering an account, making a deposit, or using any service provided by mino77, you automatically agree to be bound by these Terms and Conditions, together with our Privacy Policy and any additional guidelines published from time to time.

These terms are the sole document governing the relationship between you as the user and mino77 as the platform operator. In the event of any conflict between the Bahasa Melayu version and any other language version of this document, the Bahasa Melayu version shall take precedence for users in Malaysia.

Mino77 reserves the right to amend, update, or add to these terms at any time with reasonable notice to users. It is your responsibility to review these terms periodically.

To register and use the mino77 platform, you must meet all of the following eligibility requirements at all times:

• At least 21 years old on the date of registration.
• Be a legally eligible individual to participate in online gambling activities in your jurisdiction of residence.
• Not currently on any self-exclusion list from any recognized gambling platform.
• Not acting on behalf of any ineligible third party or any party self-excluded from the platform.
• Must be able to understand English or Bahasa Malaysia to fully comprehend the terms and conditions of play.

Mino77 reserves the right to request proof of eligibility at any time. Users who provide false information regarding eligibility may be subject to immediate account closure and forfeiture of any remaining account balance.

Each user is only permitted to own one (1) active account at mino77. Owning multiple accounts is a serious violation of our terms and may result in the closure of all associated accounts and forfeiture of any bonuses received.

You are fully responsible for:

• Ensure your account password is kept secure and not shared with anyone.
• All activity that occurs under your account, whether authorized or not.
• Update your personal information should any changes occur.
• Notify mino77 immediately if you suspect any unauthorized access to your account.
• Ensure all information provided during registration and the KYC process is accurate and up to date.

Identity verification (KYC – Know Your Customer) is mandatory before your first withdrawal. Required documents include a Malaysian identity card (MyKad), proof of address, and bank account details. This process is in place to protect you and ensure compliance with international anti-money laundering standards.

Mino77 supports a wide range of deposit and withdrawal methods suited for users in Malaysia, including FPX, Touch 'n Go eWallet, GrabPay, Boost, and direct bank transfers via Maybank2u, CIMB Clicks, and other major local banks.

Deposit: All deposits are processed in real time or within a few minutes. The minimum deposit amount is as stated on the platform's deposit page at the time of the transaction. mino77 does not charge any commission on deposits; however, third-party payment providers may apply their own fees, which are beyond our control.

Withdrawal: Withdrawal requests are processed within 15 to 60 minutes for accounts that have completed full KYC verification. Withdrawals pending KYC will be processed within 24 business hours after verification is complete. The minimum withdrawal amount is RM 50.00 per transaction.

• Withdrawals can only be made to an account or wallet registered under the same mino77 account name.
• Mino77 reserves the right to request additional verification for withdrawals that exceed certain limits.
• Any withdrawal suspected of involving fraudulent activity will be temporarily frozen pending investigation.
• Funds deposited through promotional bonuses are subject to wagering requirements before they can be withdrawn.

Mino77 offers a wide range of bonuses and promotions for both new and existing members. All bonuses are subject to the specific terms and conditions stated alongside each promotional offer. The following general conditions apply to all bonus types unless otherwise stated:

• Wagering Requirement: Each bonus has wagering requirements that must be met before a withdrawal can be made. The wagering ratio will be clearly stated on the promotions page.
• Validity Period: Bonuses have an expiry period. Unused bonuses or unfulfilled wagering requirements within the stipulated timeframe will expire automatically.
• One Bonus at a Time: By default, only one active bonus may be used at any given time unless otherwise stated in the promotional terms.
• Bonus Abuse Policy: Any attempt to exploit or abuse the mino77 bonus system — including the use of multiple accounts, arbitrage betting, or manipulation of terms — will result in bonus cancellation and account closure.

Mino77 reserves the right to modify, suspend, or terminate any promotional offer at any time without prior notice. mino77's decisions regarding bonus eligibility are final.

All games offered on the mino77 platform use a random number generator (RNG) that has been verified and certified by independent international auditing bodies. This ensures every round is truly random and fair to all players.

The outcome of all games is final once confirmed by the system. In the event of a technical failure, internet connection disruption, or any other technical issue occurring during an active game:

• If a game result has not yet been determined, the related wager will be returned to the player's account.
• If a game result was already determined by the system before a disruption occurred, that result is valid and final.
• Mino77 is not liable for any losses arising from internet connection disruptions or device issues on the player's end.

For live casino games with real dealers, all rounds are fully recorded. In the event of any dispute, these recordings will serve as the definitive reference for determining the outcome.

The mino77 platform is intended for entertainment purposes only. The following activities are strictly prohibited and may result in serious action, including immediate account closure:

• Registering more than one account per individual.
• Use of automated software, bots, or any third-party tools to influence game outcomes.
• Collusion between players to manipulate game outcomes.
• Exploiting technical vulnerabilities on the platform to gain an unfair advantage.
• Attempting to launder money through deposit and withdrawal activities on the platform.
• Providing false information during registration or the KYC process.
• Selling, transferring, or using another person's account.
• Any action that violates applicable local or international laws.

Mino77 reserves the right to suspend or close any account at any time where there is reasonable cause, including but not limited to a breach of these terms, suspicious activity, or at the request of the relevant authorities.

When an account is closed due to a terms violation:

• Any bonuses, promotional credits, and wins obtained through activities that violate the terms will be forfeited.
• Account balances derived from genuine deposits (excluding bonuses) will be returned after the investigation is complete, subject to no third-party claims.
• Mino77 reserves the right to hold funds for up to 180 days while an investigation is in progress.

Users may also request to close their own account at any time by contacting our customer support team. All valid balances will be processed for withdrawal after KYC is completed.

Mino77 provides an online gaming platform in good faith and strives to ensure a continuous, secure, and fair service. However, there are limitations to our liability that you should be aware of:

• Mino77 is not liable for any losses arising from service disruptions caused by factors beyond our control, including natural disasters, internet infrastructure outages, or actions taken by government authorities.
• We do not accept liability for any indirect, incidental, or consequential losses arising from the use of our platform.
• The maximum liability of mino77 in any claim is limited to the amount deposited by the user within the 30 days preceding the event giving rise to the claim.

This platform is provided "as is" and mino77 makes no explicit or implied warranties or representations regarding continuity of service, accuracy of information, or suitability for any particular purpose, except as required by law.

Mino77 takes the privacy and security of your personal data seriously. The collection, processing, and storage of your personal data is carried out in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international standards.

The data we collect is used solely for:

• Identity verification and compliance with KYC requirements.
• Processing financial transactions and managing accounts.
• Service improvement and user experience enhancement.
• Account-related communications, promotions (with your consent), and important notices.
• Fraud prevention and compliance with legal obligations.

Mino77 does not sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent. For more information on how we handle your data, please refer to Privacy Policy our complete page.

Mino77 is fully committed to responsible gaming practices. We believe that online gambling should remain a fun source of entertainment and should never become a cause of financial or emotional distress.

The mino77 platform provides the following self-control tools for all users:

• Deposit Limit: Set daily, weekly, or monthly deposit limits through your account settings.
• Loss Limit: Set the maximum loss amount you are comfortable with over a defined period.
• Cool-Off Period: Take a temporary break from the platform for 24 hours, 7 days, or one month.
• Self-Exclusion: Request self-exclusion from the platform for an extended period if needed.

If you or someone you know is showing signs of problem gambling, please contact our support team or find more information on the Responsible Gaming ours.

Mino77 reserves the right to amend, update, or replace these Terms and Conditions at any time. Notice of significant changes will be sent to users via their registered email or in-platform notification at least 7 days before taking effect, unless the changes are required immediately for security or legal compliance reasons.

Continued use of the mino77 platform after any amendment to the terms takes effect will be considered full acceptance of the updated terms. If you do not agree with the amendments, you have the right to close your account before the effective date.

These Terms and Conditions are governed by applicable law and any disputes arising will be resolved through the dispute resolution procedures established by the relevant regulatory body. For any inquiries related to these terms, please contact the mino77 support team via Live Chat or our support email.